W4_TH_Tuckman Survey on Non Process Engineer Team

Problem Definition

Non Process Engineer Team has been actively working together for the past 1.5 years. This team consists of several disciplines such as mechanical engineer, civil engineer, pipeline engineer, instrument engineer and electrical engineer. The challenge of this team is the increasing and complexity of gas infrastructure projects that will be faced. We now want to determine the leadership skills and styles which the group may benefit from as it enters this next phase of the project.

Develop the Feasible Alternative

In 1965, Tuckman published his Forming Storming Norming Performing model and completed with the fifth stage, Adjourning in 1970s. This model explains that as the team develops maturity and ability, relationships establish, and the leader changes leadership style from Directing (Telling), Coaching, Participative, and Delegating up to Directing (Concluding) [1].

Fig. 1 Tuckman’s Team Development Model[1]

Illustration graph of Tuckman Model Group Development Stages is shown in the next figure[2]:

Fig 2. Tuckman Group Development Stages Model[2]

Develop of the Outcome for Alternative

To determine current Non Process Engineer Team stage, each individual in team fill the excel format of Tuckman Survey Scoring Template[3][4].

Table.1 – Individual responses from the Tuckman Survey Scoring Template.

Selection Criteria

Based on the above individual’s response, PERT analysis was performed to identify team behavior at P90 because these team already join over long time (1.5 years)

Table 2. P90 Delphi Technique Result

Analysis & Comparison of Alternative

Based on Table 2, we can conclude team is in Performing stage (indicated by the rank). During this stage, team members often experience:

  • Constructive self-change;
  • Deep sense of belonging;
  • Understanding of each others strengths and weaknesses;
  • Self-organization of work;

Hints for team leaders:

  • Delegate all work that sensibly can;
  • Focus on developing team members;

Style of leadership this stage is “DELEGATING” mode where some leadership is shared by the team.

Selection of the Preferred Alternative

Non Process Engineer team can achieve more than each team member individually. Being part of a high-performance team can be extremely rewarding, but it requires time and commitment to get to that stage. The team leader job is to help this team reach and sustain high-performance, but there is no quick and easy way to go about it and leader has to adapt behavior and leadership style to the different challenges presented at each stage. Remember that ultimately team leader can’t decree a performance culture upon your team – the team as a whole will have to go through the stages itself. The team leader role is to be aware of the challenges the team will face and support the team throughout this journey.

Performance Monitoring and The Post Evaluation of Result

Team assessment should conduct periodically in six months ahead to capture team phase changing and select appropriate style of leadership, this evaluation can help the team to improve coordination and productivity.


  1. Tuckman, B. (1965). Tuckman’s Team Developmental Model. Retrieved from http://www.focusadventure.com/team-building/gallery/tuckmans-team-developmental-model/
  2. Aurora (2013). Bruce Tuckman’s Team Development Model. Retrieved from http://www.lfhe.ac.uk/download.cfm/docid/3C6230CF-61E8-4C5E-9A0C1C81DCDEDCA2
  3. Barkema and Moran. (2013). Scoring The Tuckman Team Maturity Questionnaire Electronically. Retrieved from http://www.phf.org/resourcestools/Documents/pdf
  4. Barkema and Moran. (2013). Tuckman Survey Scoring Template. Retrieved from http://www.phf.org/resourcestools/Documents/pdf
  5. Hendarto, Tommy (2017). W1_TH_Tuckman Analysis |EMERALD AACE 2017. Retrieved from http://emeraldaace2017.com/2017/08/01/w1_th_tuckman-analysis-assessment/
  6. Michell, Tony (2017). W2_ABM_Folow Up Tuckman|EMERALD AACE 2017. Retrieved from http://emeraldaace2017.com/2017/08/08/w2_abm_follow-up-tuckman-survey-on-spj-offshore-construction-team/
  7. Almeida, José. (2012). Tuckmans Model of Team Development and Dynamics. Retrieved from https://thousandinsights.wordpress.com/articles/on-leadership/tuckmans-model-of-team-development-and-dynamics/

1 thought on “W4_TH_Tuckman Survey on Non Process Engineer Team”

  1. OUTSTANDING, Pak Tommy!!! Great to see that you are taking the tools and techniques you’ve learned/are learning from this course and actually APPLYING them in your day to day working environment.

    There is no better way to prove that those participating in this very tough course can and DO apply what you’ve learned and hopefully, we are able to measure the actual “Return on Training Investment- RoTI” that you can prove to your management that the changes you’ve recommended and implemented have generated savings or process improvements that have more than paid for the cost of this course.

    Can’t ask for anything more than that!!! Keep up the good work and looking forward to your 2nd Draft of your papers in the coming week. Also looking for a COMPLETE weekly report in my in box on Sunday AM.

    Dr. PDG, Perth, Australia


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