W1_A_Tuckman Assessment

After face to face learning phase interact with Dr. Paul, now we on Distance Learning Mode/DLM, it is a part of develop self learning and catch up our objective pass the AACE Certification on first attempts and Generate Favourable Return on Training Investment (RoTI). At this moment we implement Tuckman Model for assessment our team look like. Tuckman Assessment is performed since it can be used to identify the team position jointly as well as define leadership style.

  1. Problem Definition

When create new team, we facing a problem because our team member from different working environment and job desk and even different years of working experience. To facing this situation, we need to mapping our current stage when creating groups or team.

  1. Identify The Possible Alternative

Regarding to Dr. Bruce Tuckman research, he develop model for forming team, it consist of 4 Phase :

  • Phase-1 : Forming

In this phase groups has been created, actually all member team work individually, and team member facing unclear purpose and objective, and less of involvement to achieve project goals.

  • Phase-2 : Stroming

On second phase conflict between team member arise, it trigger by all rule of game on team. Team member works but they tend to defend their own opinion, the simple things to identify this phase are the onset of anger, felling of annoyance.

  • Phase-3 : Norming

On Third phase, formed a close relationship between team member and set a rule to find the right away of communications. Sign of this phase is team member review and explanation of the team objective, hear each team opinion.

  • Phase-4 : Performing

On Fourth phase all team member able to work together, all member have togetherness, confidence, creativity, initiative and goals to success.

Combine with Hersey and Blanchard’s Situational Leadership model it shown every stage of Tuckman related to Leadership stage on team. It shown on figure-1.

Figure-1 Tuckman VS Hersey&Blanchard

3. Development of the Outcome for Alternative 

Accommodate all different in team member, a Delphi technique use to know phase of team stage.

4. Selection Criteria

A survey who developed by Barkema and Moran, 2013 use to analyze the team phase. The questioner consist of 32 question and fill by team member. The data will be use to determine a stage of Tuckman Model in our model on this time. The highest score represent out team Tuckman phase.

5. Analysis and Comparison of Alternative

Regarding to survey process on all team member, on the table-1 the result of survey shown and table-2 describe rank of team stage based on Pvalue 90.

Tabel-1 Team Survey Result

Tabel-2 Performing Phase on Distribution Selection

6. Selection of the Preferred Alternative

Refer to Table-2 it shown groups stage on Performing phase stage. Matching with figure-1 Tuckman vs Hersey leadership for Performing matching with Delegating. Its meant leader monitor progress and give a trusty to team member achieve goals

7. Performance Monitoring and the Post Evaluation of Result

Routine measurement of organizational conditions shall be  do to know organization stage, because the organization stage possibly change. And the task of a leader to make sure everything is running on what should be.

REFERENCE :

thecoachingtoolscompany.com. (2014). Tuckman’s Team & Group Development Model: What You Need To Know To Get Your New Group or Team Performing Beautifully! Retrieved from https://www.thecoachingtoolscompany.com/get-your-team-performing-beautifully-with-this-powerful-group-development-model/

businessballs.com. (2017). Bruce Tuckman’s 1965 Forming Storming Norming Performing team-development model Retrieved from http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm

Tmandrianto. (2014). W1.2_TMA_Tuckman Assessment Retrived from https://kristalaace2014.wordpress.com/2014/02/28/w1-2_tma_tuckman-assessment/

 

W1_Dhanu_Tuckman Analysis Assessment

  1. Problem Evaluation

There are seven people ,with different head, gender, background, and idea,  was collected in 5 days class training (F2F Phase) from 24 until 28 July 2017. They are called Emerald AACE 2017 Team. They have two goals after this six month preparation course, one is get at least one certification and second is implement what they get in their work life. To rich that goal they have a lot of task that package like a project in next 26 weeks. From their differentiation come many view, idea, step, way in finishing the project. The biggest one is their first blog posting report assignment about Leadership style.

  1. Development of Feasible Alternatives

To fine appropriate leadership style there are some theory has been published, but the best one is Tuckman’s model. This model have five stages of team development and behavior that are Forming, Storming, Norming, Performing, and Adjourning. This model also explains how Team develops maturity and ability, relationships establish, and the leader changes leadership style. Beginning with a directing style, moving through coaching, then participating, finishing delegating and almost detached.

Figure 1. Team Development and Behavior Stage

  1. Development the outcome for each alternative

With Tuckman’s model we can determine where the stage the team is. First we have to distribute questioners with 32 questions to all the team members. After that we use Delphi technique with P75 to analysis the data.

  1. Selection of criteria

Summary result of the survey data using Delphi technique with P75 as follow:

Table 1. Emerald AACE 2017 Team Survey Result

Table 2. Emerald AACE 2017 Team P75 Result with Delphi Technique

Base on Table 2, first rank is performing so Emerald AACE 2017 Team is on Performing Stage.

  1. Analysis and comparison of the alternative

The result of P75 Delphi Technique calculation show there are very little different (less then 1 value) between first second and third rank, its indicate the team members still try to get the role and the form of the Team. In another word they are still in Storming stage.

  1. Alternative selection

Storming is one stage a head of the team cycle and not a bad result. Differentiation among team members doesn’t make them broken or stop them to rich the goals. Leadership style in storming stage is coaching and team building.

  1. Performance monitoring & Post Evaluation Result

Step back and help team members take responsibility for progress towards the goal is strongly recommended for Leader action. Periodically meeting and doing some activity together will make team still in right way rich the goal.

  1. References
  1. (2017). Tuckman Forming Storming Norming Performing Model. Retrieved from http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
  2. (2017). Forming, Storming, Norming, and Performing – Understanding the Stages of Team Formation. Retrieved from http://www.mindtools.com/pages/article/newLDR_86.htm
  3. Free Management Books. (2017). Retrieved from http://www.free-management-ebooks.com/faqld/development-02.htm
  4. Management Pocket Books. (2017). Retrieved from https://managementpocketbooks.wordpress.com/tag/bruce-tuckman/

 

 

W1_AI_Tuckman Analysis Assigment

  1. Problem Definition

Formed in face to face classroom (24-28 July 2017), Emerald AACE 2017 team is a new team joined by people with different backgrounds, therefore the challenge is the diverse perspective of each member. This team has 2 objectives which are (1) pass AACE certification together and (2) generate return on training investment (RoTI). In order to meet those objectives, Tuckman Assessment is performed since it can be used to identify the team phase as well as define leadership style.

  1. Identify the Possible Alternative

Bruce Tuckman publish The Forming Storming Norming Performing model in 1965. This model explains team development phase so we can define which leadership style should be applied.

Picture 1. Tuckman Model

The leadership approaches by Hersey and Blanchard :

  1. Telling : the leader tell each member what to do and how they would to do it
  2. Selling : team member still directed by the leader
  3. Participating : the leader tries to build relationship, really become part of the team
  4. Delegating : the leader pass most of the responsibilities

Picture 2. Tuckman VS Hersey and Blanchard Model

It is important to know the team phase and leadership style should be applied, with the right leadership style it help the team to increase productivity.

  1. Development of The Outcome for Alternative

The Emerald team can be in forming, storming, norming and performing phase. Furthermore each team member will give individual judgment by using Tuckman Team Maturity Questionnaire and follow by PERT Calculation P75 for analyzed.

  1. Selection Criteria

Table 1. Questionnaire Result

 

Table 2. PERT P75 Result

From table 2 above, it shows the highest rank is Performing Phase.

  1. Analysis & Comparison of Alternative

Based on table 2, the scores for all phase are similar with some variance. This means there is no clear perspective and the team needs to be directed by the leader, its indicate team development phase of Emerald Team is Storming Phase.

  1. Selection of the Preferred Alternative

Instead of Performing Phase, the Storming Phase is more appropriate.

The leadership best approach for storming phase is Selling. There is two way communications, but the leader should lead the team how the team plays.

  1. Performance Monitoring and The Post Evaluation of Result

In order to develop and improve team productivity, improvement of the leadership is the key to enhance team cooperation and comprehension. As feedback, monitoring process should be performed in periodically.

 

Reference:

  1. Clark, D. (2000). Transfer of Learning. Retrieved from http://www.nwlink.com/~donclark/hrd/learning/transfer.html
  1. Chapman, A. (2013). Tuckman forming storming norming performing model. Retrieved from http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
  1. Bristoll, H. (2010). Hersey-Blanchard Situational Leadership Theory. Retrieved from

http://www.free-management-ebooks.com/faqld/leadtheory-06.htm

  1. Rowley, J. (2012). Time Management – Formulas relating to PERT Analysis. Retrieved from

https://4squareviews.com/2012/09/24/time-management-formulas-relating-to-pert-analysis/

 

W1_MFO_Tuckman Analysis Assignment

  1. Problem Definition

Emerald AACE 2017 Team has been formed during five days F2F (Face to Face) session in classroom 24 to 28 July 2017. All team’s member with different background may have different expectation from this project. First assignment is to know stage of team position according to Tuckman Model and to define leadership style.

  1. Identify the Feasible Alternative

Dr Bruce Tuckman published his Forming Storming Norming Performing model in 1965.

There are four stages of team development introduced by Professor Bruce Tuckman present in the following figure:

Figure 1. Tuckman’s Method

Tuckman’s model explains that as the team develops maturity and ability, relationships establish, and the leader changes leadership style. Beginning with a directing style, moving through coaching, then participating, finishing delegating and almost detached. At this point the team may produce a successor leader and the previous leader can move on to develop a new team.

  1. Development of the Outcome for Alternative

Emerald AACE 2017 team members shall choose and fill 32 questions survey which are developed by Donald Clark. The group can be either in Forming phase, Storming Phase, Norming Phase or Performing Phase. Delphi technique with P75 used to analysis the data.

  1. Selection Criteria

A resume after 32 questions has been answered with additional Delphi Technique Tool using P75 probability confident level as shown as below table.

Table 1. Donald Clark Team Survey Result

Table 2. P75 Result with Delphi Technique

It shows result, currently Emerald AACE 2017 project stage is PERFORMING.

  1. Analysis and Comparison of the Alternative

Result in Table 2 shows that the team has a highest score for Performing Phase. It means that team is committed to performing well, focuses on being strategic, and team runs well with little oversight

  1. Selection of the Preferred Alternative

FORMING and NORMING Stage can be appropriate alternatives considered negligible score while comparing to PERFORMING Stage.

  1. Performance Monitoring and the Post Evaluation of Result

Even though the group already in the Performing Phase, Program and Project Managers should monitor how the team performs by regular reporting, tracking against project plans. Another survey could be periodically carried out to check on how the team member perceptions change over time.

Reference:

  1. Five Stage Model of Group Development. Retrieved from (https://www.tutorialspoint.com/individual_and_group_behavior/five_stage_model_group_development.htm)
  2. Tuckman Forming Storming Norming Performing model. Retrieved from (http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm)
  3. Forming, Storming, Norming, and Performing – Understanding the Stages of Team Formation. Retrieved from (http://www.mindtools.com/pages/article/newLDR_86.htm)
  4. W1_Andi_Tuckman Assessment. Retrieved from (https://kristalaace2014.wordpress.com/2014/02/26/w1_andi_tuckman-assessment-3/)
  5. W1.1_DHU_Tuckman Assesment. Retrieved from (https://kristalaace2014.wordpress.com/2014/02/28/w1_dhu_tuckman-assesment-2/)
 

W1_nunug_Tuckman Analysis Assessment

1. Problem Definition

Emerald Team 2017 has been formed during five days class, consist people from different culture, background and experience. Now, we enter long distance learning as the second stage to achieve our main goals ; Pass AACE certification on first attempt and generate Return on Training Investment (RoTI).  To achieve project goal, it is important to establish strategy of leadership to keep Team solid and to achieve main goal efficiently.

2. Development of feasible alternatives

According Professor Bruce Tuckman in 1970, there are 4 stages for teamwork development :

  1. Forming
  2. Storming
  3. Norming
  4. Performing

Those five stages seem to be sequence that Team must be passed to build cohesive team. From Forming stages, where Team members must deal with interpersonal issues, to Performing stages, where team members already comfortable with each other and group normed have been accepted.

3. Possible Solution / Alternative

Survey was conducted for  each team member by filling 32 question. Using Tuckman’s model we can understand and identify what stage of team work Emerald Team is operating in. The group can be either in Forming phase, Storming Phase, Norming Phase or Performing Phase. Delphi technique with P70 used to analysis the data.

4. Selection of Criteria

Summary result of the survey data using Delphi technique with P70 as follow :

Tabel 1: Team Survey Result

Tabel 2: P70 Result with Delphi Technique

As shown on the table 2, the team position is in Performing Stage.

5. Analysis and Comparison of the Alternatives

As shown on the table 2, Final result is in Performing Stage. The reason behind this stage because most of the member come from same Company, they already have same code of conduct, working environment and working ethic. Another reason structural issues have been settled by making project charter.

6. Selection and Preferred Alternatives

Table 2 show that the Team has the highest score at Performing Stage. In this stage, Team is performing at high level, and the matching leadership style for this stage is Delegating. Leader will able to focus more of energy on leadership activities and less on supervisory.

7. Performance Monitoring and the Post Evaluation of Result

Periodic monitoring and survey is needed to conduct, for the leader to monitor team performance and check the team member perception change over time.

 

References

  1. Team Work Theory : Stage of Group Development (2017, August).
    Retrieved from http://www.project-management-skills.com/teamwork-theory
  2. Scoring the Tuckman Team Maturity Questionnaire Electonically (2013, August).
    Retrieved from http://www.phf.org/resourcestools/Documents/Electronic_Tuckman.pdf
  3. W1_APE_Tuckman Analysis Assignment (2013, September).
    Retrieved from https://simatupangaace2014.wordpress.com/2013/09/03/w1_ape_tuckman-analysis-assignment/
 

W1-ABM-Tuckman Assessment

1. Problem Definition

Following the completion of the initial 5 day face to face programme and the formation of a working team called Emerald 2017, an assessment of the  group will be performed using the Bruce Tuckman 4 stage model in order to understand what stage the group is currently operating in.

Tuckman’s model explains that as the team develops maturity and ability, relationships establish, and the leader changes leadership style. Beginning with a directing style, moving through coaching, then participating, finishing delegating and almost detached. At this point the team may produce a successor leader and the previous leader can move on to develop a new team.

2. Identify the Feasible Alternative

The Group will be assessed for the following stages of teamwork development;

  1. Forming
  2. Storming
  3. Norming
  4. Performing

Each Phase is characterized by the following;

3. Development of the Outcome for Alternative
The assessment of the team will be performed through the administration of 32 question survey containing statements about teamwork. Each team Member scores each of the 32 questions using a scale of 1-5 (Almost never to Almost always) to indicate how often their team displays each indicated behavior.

4. Selection Criteria

Following the completion of survey questions from the Emerald 2017 group members and the classification of responses in accordance with Tuckman scoring model, the results are summarized within table 1.0 below;


5. 
Analysis and Comparison of the AlternativeFrom the above results, the current maturity of the group is regarded as PERFORMING based on a highest average score of 27.4.

In analysing the above results, the score may be influenced by the factors such as the sharing of scores with other team members, reducing willingness to provide negative feedback or low scores or overstatement of positive scores.

With these factors in mind and on the basis that the group is only 1 week old and is yet to face major challenges with respect to member interaction, work load and leadership, a more appropriate ranking of the group is that of the “Forming” stage (Rank 2).

Furthermore, the lowest score received for the group was for the Stage of “storming”. This is considered appropriate.

A statistical analysis of the teams survey results was not performed as it was not considered relevant to assessing the groups current development or stage of maturity.

6. Selection of the Preferred Alternative

Whilst the survey has produced a result indicating that the group currently operates within the “PERFORMING” stage, based on reasoning stated under section 5 above, the Preferred alternative is considered to be the FORMING stage. 

7. Performance Monitoring and the Post Evaluation of Result

It is recommended that the survey be repeated at week 10 and Week 20. It is also recommended that the survey be undertaken in a manner where respondents score are not disclosed to other team members to ensure that all scores truly reflect the opinions of the respondents.

References

  1. Team technology – Leadership using the Tuckman Model.                        Retrieved from  (http://http://www.teamtechnology.co.uk/tuckman.htmlf)
  2. Scoring the The Tuckman Team Maturity Questionnaire Electronically. retrieved from (http://www.phf.org/resourcestools/Documents/Electronic_Tuckman.pdf)
  3. Alan Chapman (2013) – Tuckman forming, storming performing model –  Retrieved from (http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm)
 

WELCOME EMERALD GROUP 2017…

This weekly Blog showcases the work and effort of team members from the Emerald Group – 2017 who are working towards AACE and Guild of Project Control certifications.

The Blog acts as a public platform allowing its authors and members to achieve the following;

  1. Measure their return on investment (RoTi) by demonstrating and applying their understanding of concepts, tools, techniques and methodologies learned from course study materials to real problems in their day to day working environment.
  2. Assist group members in their preparation for essay questions contained within the EVP, PSP,CEP and DRMP certification exams
  3. Enhance the ability and competency of group members to structure and present technical arguments in support of a “solution” or “idea” to a problem within the work place or even home
  4. Provide blog authors with the opportunity to showcase their works and efforts to a wider and public audience, thereby enhancing their public profile.